Shipping Policy 

1. Order Processing Time

• All orders are processed within 1 to 3 business days (Monday through Friday, excluding public holidays) after receiving your order confirmation email.
  
  
• Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow its journey.
  
  

2. Shipping Rates & Delivery Estimates

• Standard Shipping:
  
  
  • Estimated delivery time: 7 to 15 business days
    
    
  • Cost: Calculated at checkout (Free shipping promotions may apply on qualifying orders).
    
    
• Express Shipping (if available):
  
  
  • Estimated delivery time: 5 to 10 business days
    
    
  • Cost: Calculated dynamically at checkout based on package weight and destination.
    
    

3. Customs, Duties, and Taxes

• Customers are responsible for any applicable customs duties, import taxes, or brokerage fees levied by the destination country's customs department.
  
  
• AvelisseChic.com is not responsible for delays caused by customs processing.
  
  

4. Incorrect Address Disclaimer

• It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to process and ship orders quickly, which means we have a very small window to change an incorrect address.
  
  
• If you realize you entered the wrong address, please contact us immediately at support@avelissechic.com within 12 hours of placing your order.
  
  

5. Lost or Stolen Packages

• AvelisseChic.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
  
  
• If your tracking information shows your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim.